Post date: 

July 26, 2019

Queens Community House (QCH) is seeking a qualified Family Literacy Coordinator with a strong commitment to youth development and family literacy to work with our year-round youth development programs. QCH provides services for people from age 5 through the end of life. Family Literacy programming is an evidence-based, intergenerational approach to improving outcomes for families that is a perfect fit for the settlement house model. QCH has been working as part of a coalition of Settlement Houses to expand family literacy programming throughout New York City for the last three years. We have learned about other organizations’ program models, and organized occasional family literacy events at one of our community centers. We have just received a two year grant from a high-profile donor to create a full-fledged family literacy initiative at QCH. The creation of this Family Literacy Coordinator position is the centerpiece of that initiative.

The Family Literacy Coordinator is responsible for identifying suitable age-appropriate curricula, helping staff create age and developmentally appropriate activities and lesson plans, and overseeing implementation of program activities. The Coordinator will also have a key role in coaching and developing staff to foster continuous quality improvement (e.g., through data-informed decision-making, effective supervision and professional development). This position will report to the Associate Executive Director, Youth Services; the position is based out of the Forest Hills Community Center, 108-25 62nd Dr., Forest Hills, NY 11375 with frequent travel to our school and center-based program locations throughout Queens.


  • Work with our 15 school and center-based sites to create and develop a coordinated family literacy approach and activities for QCH.
  • Work with QCH leadership to construct a long-term plan for fully embedding and sustaining literacy as an agency-wide focus.
  • Work with the citywide campaign to expand family literacy programming and establish partnerships with literacy organizations.
  • Work with the citywide campaign to learn about best practices in family literacy and to adapt age-appropriate curricula that incorporate activities & lesson plans that promote a love of learning and reading plans for participants.
  • Work with and train the Education Specialists at each of the school and center-based sites to review all lesson plans and ensure proper alignment to Family Literacy best practices around family literacy and Department of Education (DOE) standards.
  • Work with staff at program sites to engage parents in family literacy programs and create programming that will attract families on an ongoing basis.
  • Assist participants in actively achieving increased comprehension and retention of specific subject material, and improve academic skills in designated areas.
  • Support staff in execution of lesson plans, academic activities, and give constructive feedback. Provide coaching on classroom management and other areas.
  • Work with Management Team and the staff leadership teams of each site to understand academic expectations of day school, and develop activities, assignments, practice tests, and strategies accordingly.
  • Create and maintain a strength-based, youth-focused atmosphere that is consistent and sensitive to the needs of participants with learning, emotional, or behavioral differences.


  • Master’s degree in Education; teaching credentials a plus.
  • Minimum of four (4) years of experience working with youth in a teaching, group work, or session facilitation capacity.
  • Knowledge of NYS Common Core Standards; experience in curriculum development and implementation in secondary education.
  • Exceptional coaching and problem solving skills that will support, develop, and evaluate staff.
  • Program background in multiple youth development activities highly desirable; core activities include Leadership, STEM, Careers & Life Planning, Sports & Adventure, Debate, Civic Engagement, and Academic Enrichment.
  • Background in family literacy, parent engagement, two-generation or intergenerational programming, and/or adult literacy is preferred.
  • As a condition of continued employment must be cleared by regulating agencies; NYS DOH Fingerprinting Screening, New York State Clearance Review Background Check, physical examination with updated TB test.

Additional Details:

This position is available immediately.  Queens Community House offers a competitive salary commensurate with experience and a comprehensive benefits package.  The benefits package varies by position and may include medical/dental/vision offerings, life insurance, flexible spending accounts, generous time off and a 403b plan. We value health and wellness too and as such Staff can earn annual leave days, sick days and enjoy most federal holidays. Staff can also take advantage of an array of professional development opportunities.

STATUS: Full-Time, Non-Exempt

SALARY: Mid-$50K range, commensurate with experience; excellent benefits

SCHEDULE: Monday-Friday, 11A-7P, with flexibility for meetings, special events, and school schedules

Application Method: 

We are a passion-led, mission-driven organization – one that looks to continually enrich the lives of our diverse member community.  If you would like to join our team, please send a resume and a cover letter that highlights your experience and interest related to this role, with subject line “Family Literacy Coordinator” to .

Please Note: Applications submitted without a formal cover letter will not be considered.


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Queens Community House provides individuals and families with the tools to enrich their lives and build healthy, inclusive communities.