Program Director

Post date: 

September 3, 2020

Queens Community House (QCH) is a multi-site nonprofit organization serving the diverse population of Queens through a broad network of programs for children and youth, adults and families, and older adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We are a modern interpretation of the traditional settlement house, bringing to our work innovative leadership and a passion for social and economic justice. We welcome amazing individuals who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change lives.

We are seeking a qualified Program Director with a strong commitment to program implementation, management and educational achievement to work in our YABC at The High School for Arts and Business. The YABC at The High School for Arts and Business is an alternative pathway to graduation for youth 17 years and older, funded by The NYC Department of Education and implemented in collaboration with Queens Community House (QCH). We are committed to providing support services to students who desire to pursue their high school diploma

Primary Responsibilities:

  • Manage the LTW contract and overall supervisory responsibility for program planning, reporting, program development and implementation, and staff development.
  • Staff supervision including annual evaluations and regular individual and group staff meeting.
  • Oversee the collaborative effort of student enrollment and assessment, monitoring the intake process of and outreach to prospective students.
  • Manage, track, and report Salesforce data.
  • Serve as primary collaborative partner with the school principal and administrative staff.
  • Hire and train staff with the LTW Multi-Site Director.
  • Hold staff meetings on a regular basis to discuss program ideas, share concerns, and develop future plans.
  • Develop collegial relationships with DOE personnel, other CBO’s, funding agencies, resource organizations, technical assistance providers, and the youth community.
  • Track program expenditures.
  • Understand and be able to articulate the QCH mission, vision and best practices to staff, youth participants, parents, colleagues and the community.
  • Ensure that program staff follows through on all planning, budgetary, scheduling and implementation tasks.
  • Exhibit commitment to QCH’s mission and community building.
  • Train staff in youth development and be the "voice" of the agency and role model at the site.
  • Work independently while maintaining appropriate communications with supervisor.
  • Establish a model of positive interaction with students, parents/guardians, and colleagues and maintain a professional demeanor at all times.
  • Meet with and collaborate with staff from other QCH LTW sites to share learning, compare approaches and develop new programs.
  • Other duties and special projects as assigned.



  • Bachelor’s degree required. Master’s degree in Social Work, Psychology, Sociology, Human Services, or related field preferred.
  • Minimum of two (2) years' of experience working with youth, preferably in a NYC high school setting.
  • Supervisory experience is preferred.
  • Demonstrated attendance and punctuality in meeting required schedule.
  • Excellent interpersonal, organizational, multi-tasking, and communication skills.
  • Ability to maintain confidentiality and use appropriate discretion.
  • Excellent computer skills with various programs and willingness to learn new ones.

Additional Details:

Queens Community House offers a competitive salary commensurate with experience and a comprehensive benefits package.  The benefits package includes medical/dental/vision offerings, life insurance, flexible spending accounts, and a 403b plan. We value health and wellness too and as such staff can earn up to 27 annual leave days (17 in your first year), 12 sick days, and enjoy most federal holidays. Staff can also take advantage of an array of professional development opportunities.

Status: Full-Time, Exempt

Salary: $58,500

Schedule: 35 hours per week, Monday-Thursday 1:00 PM - 9:00 PM Friday 9:00am- 5:00pm


Application Method:

We are a passion-led, mission-driven organization – one that looks to continually enrich the lives of our diverse member community. If you would like to join our team, please forward your cover letter, including salary requirement and resume with subject line “YABC at Arts and Business Program Director” at

Resumes submitted without a formal cover letter will not be considered.

Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Drug-Free Workplace.

Queens Community House
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Queens Community House provides individuals and families with the tools to enrich their lives and build healthy, inclusive communities.